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  2. Accessing Your Profile

How do I update or reset my password for my atDove Profile?

Updating Password while logged into atDove
  1. To update your password, once scrubbed in, select the notepad symbol next to your name and below the 'My Groups' section on your User ProfileNotepad symbol 1
  2. From here, you will first enter your current password, then your new password in two fields below that.
  3. Click the green ‘Save’ at the bottom of the page to update changes to your profile.

Resetting your password while not logged into atDove

  1. Click ‘Scrub In’ in the top right corner, then select ‘Reset your password’ at the top of the page. Enter your email address. A one-time login link will be emailed to you. 
    - OR -
  2. Click 'Scrub In' in the top right corner, then select the green 'Scrub In' button. Then select 'Request new password.'
  3. If you encounter an error message while resetting your password, make sure you are using the most recent password reset email.

If you continue to have difficulty, please contact us